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Read the full post >> Zontee Hou.

As technology makes it easier to connect and engage with brands, do customer expectations change? And how do these changes impact trust? This trinity of factors is the subject of a new report from Salesforce Research. In their 2018 “State of the Connected Customer” report, Salesforce Research surveyed over 6,700 consumers and business buyers worldwide and […] The post 8 Key Statistics from Salesforce’s “State of the Connected Customer” Report appeared first on Convince and Convert: Social Media Consulting and Content Marketing Consulting.

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