Read the full post >> Jay Baer.
I know a lot about hotels. I’ve stayed in a hotel between 110 and 150 nights per year for 15 consecutive years. Some have been great. Others, markedly less so. But what I love about hotels is that they are endlessly fascinating laboratories into customer experience choices. You see, nothing is random in a hotel. […] The post How Hotels Create a WTF Customer Experience appeared first on Convince and Convert: Social Media Consulting and Content Marketing Consulting.
To read the full post go to Convince and Convert: Social Media Consulting and Content Marketing Consulting. We’ve shared this because we think it may be helpful to the insurance community.
If the link above doesn’t work, cut and paste this url into your web browser: https://www.convinceandconvert.com/baer-facts/hotels-wtf-customer-experience/