by Content Curated | Mar 19, 2019 | Curated, Insurance Agency Marketing
Read the full post >> Sam Jacobs. This week on the Sales Hacker podcast, we interview Roger Scott, Chief Customer Officer at New Relic. Roger is a world class technology executive who has spent the last 25 years in customer facing roles, first at Oracle and now at New...
by Content Curated | Oct 16, 2018 | Curated, Insurance Agency Marketing
Read the full post >> Sam Jacobs. This week on the Sales Hacker podcast, we interview well-known SaaS executive & Gainsight CEO, Nick Mehta. Nick is a two-time entrepreneur, previously having started a SaaS platform called Live Office. Through its acquisition by...
by Content Curated | Sep 5, 2018 | Curated, Insurance Agency Marketing
Read the full post >> Chris Schwass. What is Customer Success and why do you need it? This mini guide talks about this and more. Also inside are actionable steps to get started with CS! Gain a new customer, you increase revenue. Lose an existing one, your company’s...
by Content Curated | Aug 23, 2018 | Curated, Insurance Agency Marketing
Read the full post >> Todd Eby. In this article, we’re going to break down the key things you need to know before you start your customer success job search. This article will break down: The fundamental skills required for a Customer Success job What an “ideal”...
by Content Curated | Feb 23, 2018 | Curated, Insurance Agency Marketing
Read the full post >> [email protected] (Braden Becker). “Hold on, let me just confirm the solution for you," the service rep responds as she scrambles to look up the answer to a customer’s question. It’s the corporate equivalent of a retail...
