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Your customer service team is either helping you retain customers… or it’s helping you lose them. By overcoming these three challenges of customer service, you can give your customers better experiences and outshine competitors. Read the full article at MarketingProfs
To read the full post go to MarketingProfs Daily. We’ve shared this because we think it may be helpful to the insurance community.
If the link above doesn’t work, cut and paste this url into your web browser: https://www.marketingprofs.com/articles/2018/39642/the-no-bs-formula-for-customer-service-that-doubles-as-marketing