Read the full post >> Jay Baer.
Key takeaway: You’ll want to bookmark smartercx.com/unforgettable. Consumers are paying more attention to experience than ever, putting the pressure on customer experience (CX) professionals to deliver better and better experiences. Research from Walker finds that, by 2020, a majority of B2B buying decisions will be made based on CX, not price. We all know that CX must continually improve, […] The post Weekly Tips for How to Provide Unforgettable Customer Experiences appeared first on Convince and Convert: Social Media Consulting and Content Marketing Consulting.
To read the full post go to Convince and Convert: Social Media Consulting and Content Marketing Consulting. We’ve shared this because we think it may be helpful to the insurance community.
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