Read the full post >> Jay Baer.
You’d have to be a killjoy to not smile at the tale of Ritz-Carlton hotel workers reuniting a young boy with Joshie, his beloved stuffed giraffe. The story serves as a stellar example of surprise and delight. When the Ritz-Carlton staffers saw that the young guest had left his favorite toy behind, they decided to take the […] The post How Surprise and Delight Was Beaten by a Can of Sardines appeared first on Convince and Convert: Social Media Consulting and Content Marketing Consulting.
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