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One bad brand experience can turn even a loyal customer over to your competitors, so providing stellar service is a must. See how brands can better communicate with customers to encourage retention and loyalty. Read the full article at MarketingProfs
To read the full post go to MarketingProfs . We’ve shared this because we think it may be helpful to the insurance community.
If the link above doesn’t work, cut and paste this url into your web browser: https://www.marketingprofs.com/chirp/2018/39962/why-customers-leave-and-how-you-can-keep-them-infographic