Read the full post >> Mark Schmukler.

The adage “the customer knows best” has remained with good reason. In today’s highly competitive marketing environment where your potential customers have endless options, you must cater to the idea that customers (and potential customers) are king with a superior customer experience (CX) across your entire marketing strategy. CX, often confused with user experience (UX), […] The post How to Create a Powerful Customer Experience Strategy appeared first on Marketing Insider Group.

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