Think about a time when you were on the train, walking to work, sitting in the airport, or simply laying on the couch, and you had to complete an online form of some kind (an order form, shipping form, survey, etc.) on your smartphone or tablet. Did you have a positive or negative experience? Did the mobile form you completed function properly? Was it easy to read and submit on your mobile screen? Due to their convenience, as well as the fact that most of us are almost always carrying a device, mobile forms may be something you complete frequently. If the online form you’re completing has a mobile-friendly design, then this process really is a convenient one. However, if the form you’re trying to complete is not mobile friendly, you might quickly become frustrated, angry, or ditch the site completely.
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If the link above doesn’t work, cut and paste this url into your web browser: https://blog.hubspot.com/marketing/mobile-form-design