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We’ve all heard the old chestnut: “The customer is always right." But what about when the customer isn’t right? There are in fact times you should not listen to your customers. Here are some scenarios of when you should and shouldn’t ignore customers. Read the full article at MarketingProfs

To read the full post go to MarketingProfs . We’ve shared this because we think it may be helpful to the insurance community.

If the link above doesn’t work, cut and paste this url into your web browser: https://www.marketingprofs.com/chirp/2019/40654/when-you-shouldnt-listen-to-your-customers-and-when-you-should-infographic

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